Frequently Asked
Questions
General Information
Periple RV’s manufacturer has over 36 years of experience in RV production, with ISO9000 and IATF 16949 certification. That depth of expertise means every caravan we build benefits from decades of real-world refinement, quality engineering, and a genuine understanding of Australian conditions.
All Periple RV brochures are available when you subscribe to our newsletter. Sign up on our website to receive the latest model brochures, pricing updates, and exclusive offers directly to your inbox.
You can reach our national service team any time by calling 1300 090 090 and following the prompts. You can also get in touch via the online chat on our website or submit an enquiry through our Contact page.
Yes – we provide owner’s manuals for every current model, available for download on our website. We also have an in-house video series covering setup and pack-down, hitching, wheel bearing changes, TV antenna tuning, and much more.
Yes! We work with leading finance partners to offer competitive and flexible finance solutions to help you get on the road sooner. Our team can assist you in obtaining finance, or if you have your own lender, we’ll work with them to make the process as smooth as possible. Contact us or visit our website for more details.
Towing & Safety
To tow safely and legally, you must stay within your vehicle’s towing capacity and maximum ball weight, as specified by the manufacturer. You can find these figures in your vehicle’s owner’s manual or on the manufacturer’s website. Also check your towbar’s limits. Remember – your vehicle’s towing capacity is reduced when it’s carrying passengers, aftermarket accessories, or camping gear, and the combined weight of vehicle and caravan must never exceed your Gross Combined Mass (GCM).
The most common cause of caravan accidents is swaying or “snaking”, followed by driver fatigue, excessive speed, overloading, and incorrect tyre pressures. Always load your van correctly, check your tyres, take regular breaks, and never exceed the speed limit.
All our models have undergone highway testing and will not experience sway under reasonable loading conditions. However, if uneven weight distribution occurs during customer use, we recommend customers install an Electronic Sway Control (ESC) device based on their specific circumstances. In the event of sudden sway, please brake gently and avoid braking harshly under any circumstances.
For most people, towing mirrors are a must-have. They give you clear visibility down the sides of your caravan. If your caravan is wider than your tow vehicle, towing mirrors are a legal requirement in most Australian states and territories.
Our caravans come with generous storage space, including front and rear storage compartments, and each unit is carefully weight-balanced front-to-rear and side-to-side at the factory in an unladen state. To help maintain this balance, we'd encourage customers to keep loading in mind when packing — spreading weight evenly from front to back and side to side can help ensure the best towing experience.
Before You Hit The Road
Use our pre-travel checklist every time you head out:
Interior Checks:
Exterior Checks:
Each Australian state and territory has different caravan registration laws. All caravans must be roadworthy and registered. Registration costs vary by state. Always check your registration expiry date before departing on a trip to avoid travelling with an unregistered vehicle.
Construction
Traditional “stick and tin” caravans use a meranti timber frame with external cladding glued on. Over time, movement causes gaps that allow water ingress, leading to timber rot – often after the warranty period has expired. Sandwich panel construction replaces the timber frame with a lightweight aluminium frame and uses pre-bonded panels, eliminating the gaps and rot risk while providing far superior insulation.
Yes. The weight shown on your VIN plate is accurate at the time of manufacture, and is certified using a calibrated weigh bridge. Note that the weight excludes water and gas, and does not account for any aftermarket options fitted after manufacture.
It depends on where you plan to travel:
Electrical
Most Periple RV caravans are fitted with 12V LiFePRO+® Lithium Iron Phosphate (LiFePO4) batteries. These sealed batteries have a built-in battery management system, offering a long service life, fast recharge times, and the ability to use up to 90% of available capacity.
Your 12V system powers water pump, LED lighting, TV, radio, fans, and toilet pump. These are all low-wattage items that run efficiently from your onboard battery, even without mains power – as long as your battery is charged.
Before calling for assistance, check the following:
We recommend a minimum of a 2000W generator (e.g. Honda 20i) for general use. A smaller 1000W unit can power a fridge, water pump, lights, and small TV. If you need to run an air conditioner or a 240V CPAP machine, a generator is your best option when free camping.
Most Periple RV caravans come fitted with at least one battery and solar panel as standard. For extended free camping, upgrading to a second battery and additional solar is recommended. A portable solar panel can also be connected via the Anderson plug under the van. For running the air conditioner off-grid, a generator is the most practical solution.
If the van is unused for a period, charge the battery periodically. If you have solar and the panels get occasional sunlight, they will maintain the battery. Otherwise, connect to 240V mains for 24 hours every 4–6 weeks. Always charge the battery fully before each trip.
Under Australian law, any caravan over 750kg must be towed by a vehicle fitted with a working electric brake controller. The brake controller manages the braking force from the tow vehicle to the caravan’s independent brakes. When choosing a unit, confirm compatibility with your specific vehicle and caravan, and check whether it’s ESC compatible.
Plumbing & Water
Check that there is water in the tanks and that the correct tank is selected using the blue handle valve. Ensure the water pump is switched on.
Ensure that the outdoor shower taps are fully turned off, as open outdoor taps can prevent hot water reaching the indoor taps.
Service, Warranty & Maintenance
Periple RV caravans come with a 5-Year Structural Warranty and a 2-Year Manufacturer’s Warranty on components and appliances. Warranty terms apply to the original purchaser and are not transferable.
Call us directly on 1300 090 090. A warranty claim must include proof of purchase, full details of the fault, and maintenance records.
Your first service is due at 1,000km, followed by a service every 12 months or 10,000km – whichever occurs first. A full list of authorised repairers is on our website. Keeping your servicing up to date is important to maintain your warranty coverage.
Check wheel nuts with a torque wrench at 50km, 100km, 250km, and 500km after handover. After this initial period, check regularly – especially after travelling on corrugated roads.
We maintain a comprehensive parts catalogue. You can contact our team directly – you can even upload photos of the part you need to help us identify it quickly.
Our refund policy is in accordance with Australian Consumer Law.
Before storing your caravan:
Regular cleaning is recommended to prevent salt, sand, and dust from causing corrosion or fading.